Privacy Policy

At Prints and Paws, your privacy is our priority. We are committed to protecting the personal information of our customers and website visitors. This policy explains how we collect, use, disclose, and safeguard your data, in accordance with the Australian Privacy Principles outlined in the Privacy Act 1988 (Cth).

By using our website (https://printsandpaws.com.au), you agree to the terms outlined in this Privacy Policy.

What Personal Information We Collect

We may collect and store the following types of personal information:

• Contact Information: Name, email address, phone number, and physical address for communication, order processing, and delivery.
• Transactional Data: Payment details, purchase history, and product preferences to manage your orders and personalize your shopping experience.
• Technical Data: Browser type, device information, IP address, and operating system details collected through cookies and analytics tools.
• Behavioral Data: Information about your website usage, including pages visited, time spent, and actions taken (e.g., adding products to your cart).
• User-Generated Content: Any feedback, reviews, or queries you submit via the website or email.

How We Collect Your Information

We collect personal information through the following methods:

1. Directly From You:
   
   • When you create an account or place an order.
   • When you sign up for newsletters or promotions.
   • When you contact us via forms, email, or phone.
2. Automatically Through Website Algorithms:
   
   • Using cookies and analytics tools (e.g., Google Analytics, Facebook Pixel) to track your browsing behavior.
   • Through algorithms that analyze your preferences to improve the shopping experience.
3. Third Parties:
   
   • Payment gateways, shipping providers, or marketing platforms share relevant information needed to complete your transactions or fulfill services.

How We Use Your Personal Information

Your personal information helps us provide and improve our services. Specifically, we may use it to:

• Process Orders: Ensure accurate delivery and communication.
• Personalize Your Experience: Recommend products, promotions, and offers based on your preferences.
• Analyze and Improve: Use data from algorithms and analytics tools to optimize our website, content, and marketing strategies.
• Marketing Communications: Send updates, newsletters, and promotional offers (you can opt-out anytime).
• Security: Monitor activity to detect and prevent fraudulent or unauthorized transactions.

Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to enhance your browsing experience:

• What Are Cookies?
  Cookies are small files stored on your device to help websites recognize you and remember your preferences.
  
• How We Use Cookies:
  
  • Store your shopping cart details.
  • Personalize product recommendations.
  • Analyze website traffic and user behavior through tools like Google Analytics and Facebook Pixel.
  • Display relevant ads on third-party websites.
• Managing Cookies:
  You can control or disable cookies through your browser settings, though this may limit certain website functionalities.
  

Sharing Your Information

We only share your personal information when necessary:

• Service Providers: Payment processors, shipping companies, and email marketing platforms.
• Analytics and Advertising Tools: Third-party platforms like Google Ads and Meta for targeted advertising.
• Legal Obligations: To comply with laws, regulations, or legal proceedings.

We ensure all third parties follow strict confidentiality and data protection standards.

Data Security

We implement robust security measures to protect your personal information from unauthorized access, alteration, or misuse. These include:

• Encrypted payment gateways.
• Secure servers and firewalls.
• Regular monitoring for vulnerabilities.

While we take all reasonable precautions, no online transmission is completely secure.

Your Rights and Choices

• Access and Updates:
  You can request access to your personal information or ask for corrections if it’s outdated or inaccurate.
  
• Opt-Out:
  You can unsubscribe from marketing emails or adjust cookie preferences anytime.
  
• Deletion Requests:
  You may request the deletion of your data unless it is required for legal or business purposes.
  

To exercise these rights, email us at support@printsandpaws.com.au.

Third-Party Websites

Our website may include links to third-party websites. Please note that we are not responsible for the privacy practices of these external sites. We encourage you to review their policies.

Changes to This Privacy Policy

We may update this policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page, so we recommend reviewing it regularly.

Contact Us

For any questions or concerns regarding your privacy, please contact us:Email: support@printsandpaws.com.au